FAQ / About Coy o'Teas

  • What is Coy o'Teas?
  • How much is shipping?
  • What is your return policy?
  • How can I pay?
  • How do I contact you?
  • How can I get a catalog?
  • Where do I send payment?
  • What if my goods don't arrive, or arrive damaged?
  • How do you ship?
  • Do you ship to P. O. Boxes?
  • Do you ship internationally?
  • Do you ship via UPS / Fedex / DHL / other?
  • Are your teas and herbs fresh?
  • What kind of tea are we talking about here?
  • Is your tea "fair trade" tea?
  • Do you help the environment?
  • Who is Coy?
  • Why does Coy o'Teas exist?
  • Is there any method to this madness?
  • No, seriously, what's this place about?
  • Who or What is Dreaming Gates?
  • What are the Terms / Conditions of Use of using your website or products?
  • What is your Privacy Policy?


  • Coy o'Teas are the best teas around, at very affordable prices.   So what are you waiting for?   Another dangling preposition?   Treat yourself to Coy o'Teas today.

    ...Yep, right now, says Coy.   Order some tea, man.   To pay the bills it's either this or an illustrious singing career... and I don't quite cut it in Howlywood.




    Great tea at great prices!   You won't find this in your grocery store.   All-natural, whole leaf tea has more flavor. There's no tea dust or fillers like you find in some teabags. Yuck!

    Loose tea is easy to prepare: put a spoonful of tealeaf into a mug and pour hot water over it.   Wait 3-5 minutes, then strain out the leaves.   You're done!

    Click here to visit our online store.



    Frequently Asked Questions - Answers

  • What is Coy o'Teas?
    Coy o'Teas is an online and mail-order business based in Virginia.   Our specialty is gourmet tea and gifts with an emphasis on quality, unusual flavors, and affordable prices. We were founded in October 2004 by A.M. Coy, the world's first four-footed entrepreneur. [top]
  • How much is shipping?
    $5.99 flat. You can add more services like Rush Handling or insurance, but shipping is always $5.99 within the U.S.. [top]
  • What is your return policy?
    You have 30 days from date of purchase.   Just ask us for a return code, write it on the box, and ship your return(s) back.   Important: Products must be returned in new, resalable condition.   We refund the full purchase price, but not shipping or related checkout fees.   Sorry, local law prevents the return of food products, including tea.   Everything else is fair game. [top]
  • How can I pay?
    We accept checks, money orders, and all major credit cards (Visa, MasterCard, Discover, American Express) by either Paypal or Google Checkout.   Note: all checks must clear before the goods are sent, sorry.
  • How do I contact you?
    Use the contact page. [top]
  • How can I get a catalog?
    At the present time we don't have a printed catalog, sorry.   Please print our price list, or ask Coy to draw you one with crayons. [top]
  • Where do I send payment?
    You can mail any checks, money orders (or mail, for that matter) to: Coy o'Teas, P. O. Box 185, Lanexa VA 23089-0185,
  • What if my goods don't arrive, or arrive damaged?
    We pack very carefully and include free tracking.   However, if you choose not to insure your shipment, we are not responsible for its loss or damage.   If you're worried, please insure your package. [top]
  • How do you ship?
    USPS Priority (1-3 day service), plus free Delivery Confirmation so you can track your package. The only exception is for international and heavy packages, which may be shipped via best method. [top]
  • Do you ship to P. O. Boxes?
    Yep. Anywhere the post office goes, our packages go. [top]
  • Do you ship internationally?
    Yes. An additional fee applies. Canada & Mexico have a lower fee than other countries. [top]
  • Do you ship via UPS / Fedex / DHL / other?
    Sorry, no. We ship only USPS (United States Postal Service). [top]
  • Are your teas and herbs fresh?
    Of course!   They arrive here in a nitrogen-flushed, sealed foil package or grow in the organic garden on-site. Our products are stored in the darkest, coolest part of the burrow for top flavor.   Any tea that approaches its expiration date is taken off the shelf.   (This hasn't happened yet, but we're looking forward to that because we get to drink it!) [top]
  • What kind of tea are we talking about here?
    Have you ever bought a new tea from the grocery store and gone "Ew! That stuff is nasty and weak!" Right.   Okay, this is the opposite of that stuff.   This is really fresh, really strong, high-quality tea.   You will not find tea like this in a grocery store! Here's the spiel:
    All natural flavors bring mellow warmth to pure, top grade Ceylon and Sri Lankan pekoe tea.   No fillers, no preservatives, no artificial colors or flavors: just all natural, wonderfully fresh and exciting teas.
    So in other words, it's really really really good tea. [top]
  • Is your tea "fair trade" tea?
    Yes.   Our supplier is a member of the Ethical Tea Partnership, ensuring that workers are treated decently and paid fair wages. [top]
  • Do you help the environment?
    Definitely.   We make a point to use recycled materials, simple packaging, and all-natural products free of harsh chemicals.

    Plus, 10% of all profits go toward environmental causes, animal sanctuaries, and local planting projects (including flora and forage for wildlife). [top]
  • Who is Coy?
    Coy is a Celtic coyote, of course. Coy runs the store. Why else would it be called "Coy o'Teas?" ;-) [top]
  • Why does Coy o'Teas exist?
    A.M. Coy created Coy o'Teas with a healthy blend of adoration and desperation.   On the one paw, Coy had always adored delicious dessert teas and unusual flavors.   Sniffing through tea and herb shops was a lifelong obsession, so Coy knew and loved the subject well.   On the other paw, Coy was very sick, and had no money.  (Don't worry; it's not contagious. ...The sickness, we mean, not the poverty.)   Being housebound as well as housebroken, Coy determined the best plan of action was to start a home (or in this case, burrow) based business.   The result is a wealth of very tasty teas with an emphasis on affordable, realistic prices. [top]
  • Is there any method to this madness?
    Sure, Polonius: the theme is coyoteas and tea.   Next question! [top]
  • No, seriously, what's this place about?
    The idea behind Coy o'Teas is Nature and Nurture.   You nurture yourself with nature: all-natural tea, nature-themed gifts, and a free 10% bonus to the environment.   Pretty cool, huh? Naturally!   (Oh, man was that a bad pun. Sorry.) [top]
  • Who or what is Dreaming Gates?
    Dreaming Gates is a company of which Coy o'Teas is an affiliate. Since our founding, we have grown larger and more independent, but still retain our original roots. If you pay via Paypal.com, the account may still read "Dreaming Gates" as it did when the original account was opened. Fear not: your order will still come quickly to you!
  • What are the Terms / Conditions of Use of using your website or products?
    In a nutshell:
    1.) Payment is due at time of order. If your payment "bounces" or otherwise fails to go through, you still need to pay us, plus whatever fee the bank charges (usually $30). After 30 days we start charging interest, and after 90 days we report the deliquent account to various credit, consumer, and law enforcement bureaus. Nobody likes that, so just make sure to pay us.

    2.) We are not liable for goods shipped uninsured. If your package is lost or damaged in shipping, we will help you file a complaint with the USPS, but if it's not insured there isn't much we can do. You must buy insurance at time of checkout.

    3.) We are not liable for damages incurred by use or possession of our products.   You are responsible for knowing and upholding your local laws, for consulting a medical professional about medical concerns, and for using reasonable safety precautions (like not leaving charcoal burning on your mother's fine china, or not pouring boiling water on your lap).

    4.) Our website content, including graphics, text, and code, are copyright 2004-2007 Coyoteas.com.   Users are not authorized to use, reprint, or copy these contents except for the explicit purpose of advertising Coy o'Teas services and products.   Code may not be reused for any purpose without explicit permission from A.M. Coy.

    5.) We reserve the right to change prices as required, charge the correct price despite misprints, refuse service when necessary, and type long FAQs that nobody reads anyway.
  • By using our websites and/or our products, you agree to these terms.   If you don't agree, then you can't use our website or products. No tea for you! :-P   [top]

  • What is your Privacy Policy?
    The Coy o'Teas Privacy Guarantee:
    We are committed to protecting privacy and fighting spam.

    We will not contact you for any reason without permission, except about a current order.

    We will not subscribe you to any mailing list.   If you wish, you can join our mailing list by sending an email to: .

    We collect the following information:   1.) When you visit, the server keeps basic logs of IP addresses and what pages are being viewed. These are anonymous and protected.   2.) When you register a username, our server stores that username and password in a database. Your password is encrypted and we cannot see it.   3.) When you send an order, we store your name, address, email, phone number, order, and any other info you might tell us.   This information is kept private, never shared.
    Your information will never be shared, sold, misused, mocked, or given to space aliens.   That's our motto! [top]

  • ...What, are you still reading?!   C'mon, man, buy some tea!   It's really good!

    Questions? Contact Us.

    Shipping & Handling:
  • All Shipping just $5.99
  • USPS Priority (1-3 days)
  • FREE Delivery Confirmation
  • Insurance available

  • Returns:
    30 days, new condition. Some exceptions apply (see FAQ).
    Testimonials:

    "They are wonderful! Very different from other teas I've tasted. Very rich taste."
    ~Ann H., Oslo, Norway

    "Coy has really yummy tea! I bought about $50 worth last year (yes, I am obsessed) and . . . It is still really fresh and tasty! Also a plus, Coy was really fast with shipping the order out, and replies quickly to questions/concerns that people have. Buy the tea, it's good!"
    ~Emi S., Kitchener, Canada

    "Coyoteas has one of the best selections I've experienced in my online tea buying. With excellent customer service and fast shipping, I think you will find that Coyoteas quickly becomes one of your favorite places for that perfect cup of tea."
    ~Gwen Perkins, Author